Normally orders will ship within 2-7 business days of processing payment, unless particularly noted else where on the website, at the time order is placed, or you receive an email notice that an item in your order has been delayed. Shipping Feeįree shipping on orders equal to or more than $59.99. schools).įor any questions, please contact our customer service via the pop-up window on the page. We will arrange shipment as soon as the delivery industry gets back to normal.ĭo not use delivery addresses for buildings that may be closed due to the current provisions (e.g. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.ĭelivery times may be longer than usual due to the COVID-19 pandemic across the globe. Some states, provinces and jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. RAVPower® products makes no other express warranties with respect to the product, all express and implied warranties for the product include but not limited to: any implied warranties of and conditions of merchantability and fitness for a particular purpose, are limited in duration to the warranty period set forth above and no warranties, whether express or implied, will apply after the warranty period. RAVPower® shall not be liable for any incidental or consequential damages for the breach of any express or implied warranty on this product, including, but not limited to: lost data, loss of use of your product, lost business or lost profits. Repair replacement as provided under this warranty is your exclusive remedy. Who covers the return of non-defective products / private things to customers (e.g. Limited warranty is restricted to the country of purchaseĭoes the warranty overseas? - we shipped it thereĭoes the company have liability for lost data / other damages/ misuse / repairs through 3rd parties / return of private things? Who pays the shipping fee for shipping back the unauthorized return package?ĭoes a return require the original packaging?ĭoes the warranty apply overseas? - customer brought it there Will I receive refunds for return shipping costs? Will I receive refunds for delivery costs? Should I keep all the accessories in case of a return? Warranty can be processed without returns in certain cases, at the discretion of RAVPower SN or visible proof depicting the defect are required For quality-related issues, please see below. For purchases not made directly through RAVPower’ online stores, please contact retailers for refunds. It is not possible to process a request for a refund for non-quality issues outside of this 30-day window. Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. Return from overseas - we shipped it there Return from overseas - customer taken it there Take responsibility for the returns with a prepaid shipping label onlyģ0 days (from the date the RMA was created) Upon receipt of the return package (if the customer returns the product to our warehouse) RMA Authorization (customer needs to contact us for an RMA number)

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